Welcome to Ceterus Support! Our Support site was created with you in mind as you run your business on a daily basis. These articles will address most questions entrepreneurs like yourself have asked us overtime. We also have many articles that cover how to best utilize features throughout Edge.
Not quite sure where to look? Here's what you can expect as you start exploring.
What to Expect
Ceterus Support houses content in a way that is easy to find and easy to understand. Our content is broken out by primary Support Topics, then narrowed down even further into various key sections to help you find the articles you need. Of course, you can always input any keywords in the search bar if looking for a specific article.
Throughout the site, you'll be able to navigate to a variety of platforms and pages related to supporting you and your questions. The primary navigation tools will at the top of the page are listed below:
- Ceterus Logo: Click the Ceterus logo on the top left-hand corner to return to the main Ceterus Support page
- Back to Website: Click "Back to Website" to return to the ceterus.com website
- Have a Question?: Click "Have a Question?" to submit a question or request to our Ceterus Support team
- Sign In: Want to try some Edge features out in action? Click Sign In to sign into the Edge portal
On the Main Page, you'll also find some helpful tools beneath the Search Bar:
- Article Blocks: Directly beneath the Search Bar will show two blocks linking to more articles. These blocks are the Top Two most common Support Topics our customers visit. You may see these change over time as we get into more unique financial seasons.
- Promoted Articles: Articles listed under "Promoted Articles" will have a Blue Star next to them and are generally used for new articles that have been recently added or are most important for the current financial season
- Support Topics: Find All Support Topics here with a brief description of what you can find in each
Questions or Problems?
No worries, like we said, we're here to help! The best step is to contact us. At the bottom of all articles, you can submit a request by clicking on the "More Questions? Email Ceterus Support" button.
If you are not on an article, you can also choose "Have a Question?" in the top navigation bar. This will take you to the same request page to be sent to our Support team. We'll be sure to respond as soon as possible.
Thanks for being a part of the Ceterus community!