When you decide to work with Ceterus, we are excited to get you implemented into our systems and begin providing you the promised work agreed upon during the Sales process. After all, you came to us to receive the financials, benchmarks, and consultation - and we are ready to begin work to deliver that for you.
But not so fast!
Before we are able to get you to your designated team, we first need to have you complete our Onboarding phases. We know you may have questions along the way, so see below for a list of some common questions related to Onboarding, then take a look at the Phase process for more details!
Phase 1: Kick-Off Call
In this first phase of the Onboarding process, we will familiarize ourselves with your business by gathering several crucial pieces of information from you, the owner. The sooner we're able to gather this information, the sooner we can get started.
What Do I Need to Provide to Move to Phase 2?
- Legal Name, EIN, Entity Type
- Start-Up Expenses
- Loan Documentation (if applicable)
- Financial Institutions (Bank, Credit)
- Sales Tax (if applicable)
- Prior Tax Return
- Previous Bookkeeping Data
- Operating and/or Franchise Agreement
Phase 2: Onboarding
Once we've gathered all information needed to begin your Onboard, an accounting team with expertise in your specific brand will reconcile your business' finances from the beginning of the current fiscal year.
What Will Be Worked On Before Moving to Phase 3?
We'll build a new Quickbooks Online file around your industry or brand's recommended Chart of Accounts. If you need to report to corporate, they'll want to see your books in this format
Our accounting team will clean-up all bookkeeping data since the beginning of the calendar year. When you complete Onboarding, Edge will house a Balance Sheet and Profit and Loss statement from the first of the year through the month prior
Phase 3: Review
We're almost done! In this final phase, a Senior Accountant will perform a thorough audit of your financials to ensure accuracy
What Review is Conducted Before Going Active?
This review includes a comparison to the prior year tax return (if applicable) and a comprehensive review of the current year's Balance Sheet and Profit and Loss Statement
The Senior Accountant will review your portfolio to ensure that all data gathered during Phase 1 and Phase 2 has been properly taken into account
Implementation complete. You will be introduced to your Support Team as well as your Financial Consultant
What Happens Now?
Upon completion of all financial and administrative work, you will be alerted via email that your financials are available in Edge
Your Financial Consultant will work with you to schedule a live demo of Edge. Any re-classifications or coding changes you'd like made can be sent via email to Ceterus Support