PrimePay Payroll Setup Instructions

To grant us visibility to your location(s) in PrimePay:

  1. Please reach out to your Primepay representative and request they add your location(s) to our existing account under username "Ceterus01".
    • Phone: 1-800-763-0415 or 1-833-968-6288
    • Email: support@primepay.com - feel free to CC support@ceterus.com if you reach out via email.
  2. Once they confirm access has been granted, reply to the open item with the secret value that they give you so we can complete set up on our end.
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