Heartland Payroll Setup Instructions

How to grant Ceterus access to your Heartland payroll account

  1. Fill out the top section of Heartland’s Online User Access Authorization form, then sign at the bottom of the page
  2. Email the completed form to your Heartland payroll representative or heartlandpayrollsolutions@e-hps.com
  3. Once Heartland verifies access has been initiated, submit a message to support@ceterus.com that this was completed, so Ceterus can verify access to the account
  4. Note that Ceterus does not receive any notifications from Heartland directly, and will be relying on your confirmation that this is complete
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