1. Navigate to https://bank.truist.com/web/home

  2. Once logged in, click "Business Tools", then Business Admin.

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  1. From the manage users page, click "Add user"

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  1. Enter the following details in the fields:

  • First name: Ceterus

  • Last name: Bookkeeping

  • Email: access@ceterus.com

  • Phone number: skip, n/a

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  1. The user ID is up to you. We recommend something simple like CeterusYOURLASTNAME, Ex: CeterusJones

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  1. The temporary password is also up to you. We recommend something simple like WelcomeCURRENTYEAR! Ex: Welcome2024!

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  1. If you want to ensure you have typed the temp password correctly, click the eye icon. It should have a line though the eye.

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  1. Copy and paste the same thing into the "Confirm temporary password" field.

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10. Make note of the User ID and temporary password created. This is what you will provide in the credential request in your Edge account.

11. Click "Continue"

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12. The default option for "Do you want to make this user an admin" should be "No". If it is not, click No.

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13. For access Level, click the drop down menu and choose "View only". If you have a mix of business and personal accounts under your user, choose Custom access and select the appropriate business accounts/cards we need View only access to.

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14. Then click "Continue".

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15. The next page shows a summary of the business accounts we can access. Review to ensure all necessary business accounts and cards have been granted view only access. Then click "Add user".

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16. Return to Edge and provide us with the username and password you created.

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