Please use the below instructions to create a Delegate user in your AZ DOR account:
Log into your account at https://www.aztaxes.gov/Home/Login
From the Businesses page, click View on the far right
From the Business Details page, click Security
From the Security Details page, click Add User
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From the Add User Details, page fill in the following details and click Save:
First Name: Ceterus
Last Name: Bookkeeping
Email: access+AZDORXXXX@ceterus.com - Where the X’s are your store number. Ex: access+AZDOR1111@Ceterus.com
Phone Number: 269-359-7621
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When the User Privileges page loads, check the boxes under TRANSACTION PRIVILEGE AND USE TAX
LICENSE, then click Submit:File Returns
Look up Account Periods
Make Payments - Note: if you only want Ceterus to file and not pay, leave this box unchecked and send us a message confirming you only want us to file and not pay.
You will see a confirmation message about our Security Details. Click the Security Button again.
You should now see us listed as a Delegate.
If you have more than one location and each entity has a separate EIN, you must make us a delegate on each business you have. Click Businesses and repeat steps 2 - 8 until we are Delegates on all necessary entities.
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